This Privacy Policy describes how Soleil Consulting Group ("Soleil," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit soleilcg.com or contact us about our services. Please read this policy carefully. By using our website, you agree to the practices described here.
Table of Contents
1. Information We Collect
Information You Provide Directly
When you submit a contact form, request a consultation, or otherwise communicate with us, we may collect:
- First and last name
- Work email address
- Company name
- How we can help you (service interest)
- Any additional information you include in a message
Information Collected Automatically
When you visit our website, we and our third-party service providers may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers and screen resolution
Information from Third-Party Services
We use HubSpot to manage our contact forms. When you submit a form on our site, that information is transmitted to and stored by HubSpot in accordance with their privacy policy. We may also receive standard analytics data from services like Netlify.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide, deliver, and improve our consulting services
- Send you relevant follow-up communications about your inquiry
- Send marketing or educational content you have opted into
- Analyze website usage to improve site performance and user experience
- Comply with applicable legal obligations
- Protect the security and integrity of our website and business
We will not use your personal information for any purpose materially different from those described in this policy without obtaining your consent or as otherwise permitted by law.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party vendors who assist us in operating our website and delivering our services. These include:
- HubSpot — contact form processing and CRM
- Netlify — website hosting and infrastructure
- Slack — internal team notifications for new leads
- ActiveCampaign — email marketing and follow-up sequences
Each of these providers is contractually obligated to protect your data and may only use it to perform services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process (such as a subpoena or court order), or to protect the rights, property, or safety of Soleil Consulting Group, our clients, or others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
4. Cookies and Tracking Technologies
Our website and third-party services we use (including HubSpot and Netlify) may use cookies, web beacons, and similar tracking technologies to collect information about how you interact with our site.
Types of Cookies We Use
- Strictly Necessary Cookies: Required for the site to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site). This data is aggregated and anonymous.
- Marketing Cookies: Set by third-party services like HubSpot to track form submissions and follow-up communications.
Your Cookie Choices
You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Note that disabling cookies may affect the functionality of our site. For more information on managing cookies, visit allaboutcookies.org.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact form submissions are retained in HubSpot for as long as we maintain an active or prospective business relationship with you.
- Email marketing data is retained until you unsubscribe or request deletion.
- Website analytics data is retained in aggregated or anonymized form.
When personal information is no longer needed, we will securely delete or anonymize it.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/TLS) across our website
- Access controls limiting who can view personal data
- Use of reputable, security-certified third-party platforms
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on where you reside, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.
- Data Portability: Request a copy of your data in a portable format where technically feasible.
- Withdraw Consent: Where we rely on your consent to process data, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at maxim@soleilcg.com. We will respond within 30 days. We may need to verify your identity before processing your request.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., where we need the information to complete a transaction or comply with a legal obligation).
Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
We do not sell or share personal information for cross-context behavioral advertising. You do not need to opt out at this time.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge different prices, or provide a different level of service because you exercised your privacy rights.
Submitting a California Privacy Request
To submit a verifiable consumer request, contact us at maxim@soleilcg.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.
Categories of Personal Information Collected (Last 12 Months)
- Identifiers: Name, email address, IP address
- Commercial information: Services requested, inquiries submitted
- Internet/network activity: Pages visited, browser type, referring URLs
- Inferences: Service interest drawn from contact form responses
9. Children's Privacy
Our website and services are directed to business professionals and are not intended for children under the age of 13 (or under 16 where required by applicable law). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at maxim@soleilcg.com and we will take steps to delete it promptly.
10. Third-Party Links and Services
Our website may contain links to third-party websites or reference third-party platforms (such as Salesforce, HubSpot, and LinkedIn). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information to them.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Business Name: Soleil Consulting Group
- Email: maxim@soleilcg.com
- Website: www.soleilcg.com
- Location: Darien, Connecticut, United States
We will respond to all legitimate privacy requests within 30 days.
Questions about your data?
Reach out and we'll get back to you within one business day.
maxim@soleilcg.com