The question every growing team hits
Somewhere between 10 and 50 employees, Salesforce stops being self-service, and someone says "we need to hire an admin." Sometimes that's right. More often it's a $123,000 answer to a $30,000 problem.
What an admin actually does all day
Across the orgs I run, the role splits roughly 50% recurring maintenance (automatable), 25% reporting and digests (automatable), and 25% judgment work — the only part that actually requires seniority, and the part a junior hire doesn't have anyway.
That split is the whole argument. The full paper prices all four options honestly — full-time hire ($85K–123K loaded), agency retainer ($2K–8K/mo), fractional senior ($85–95/hr), and agents + oversight (from $300/mo flat) — and gives the right answer for three company-size profiles, plus the five-line worksheet that settles it with a CFO…